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How We Handle Your Account Information

We collect the information needed to run your account, process bKash, Nagad and Rocket transactions, and keep your login secure. This policy explains what we gather, how we use it, and the choices you control.

Account data collectionPayment transaction recordsDevice and login activityCookie and session trackingData retention periods
zeetbin How We Handle Your Account Information

Privacy Questions and Data Requests

If you want to know what data we hold, request a copy, or ask us to delete your account, reach out through any of these channels. We respond to data requests within the timeframe local regulations require, and we verify your identity before sharing account details.

Email Support Send your request to our support inbox with your registered mobile number and account email. We confirm your identity before processing data access or deletion requests, usually within a few business days.
Live Chat Open the chat widget in your account dashboard to ask about data collection, cookie settings, or how to update your contact details. Our team walks you through the steps in real time.
Account Settings Log in and visit the privacy section under your profile to review what information we store, download a copy of your transaction history, or opt out of marketing messages with one tap.

How We Protect Your Information

Account passwords are hashed so even our own systems cannot read them in plain text. Payment data moves over encrypted connections, and we never store your full bKash, Nagad or Rocket PIN. Session tokens expire after a period of inactivity, and you can sign out remotely from any device through your account dashboard.

Encrypted Connections

Every page on zeetbin runs over HTTPS so your login, deposit amounts and withdrawal requests stay encrypted in transit. Mobile wallet credentials pass through the same secure channel when you confirm a payment.

Cookie Controls

We use session cookies to keep you logged in and functional cookies to remember your language choice. You can block or delete cookies in your browser, though some features like saved preferences will reset each visit.

Data Retention Limits

We keep your account and transaction records for the period required by financial regulations, then anonymise personal identifiers. Closed accounts are purged after the retention window unless you request earlier deletion.

Third-Party Processors

bKash, Nagad and Rocket handle wallet transfers under their own privacy terms. We receive only the transaction confirmation and amount; your wallet PIN and full account details stay with the payment provider.

Privacy Policy Questions

We ask for your mobile number, email address and date of birth to create your account. Payment details — bKash, Nagad or Rocket account number — are collected when you make your first deposit so we can process withdrawals back to the same wallet.

Yes. Log in and go to the privacy section in your account settings, or email support with your registered mobile number. We send a summary of stored data within a few business days after verifying your identity.

We retain transaction logs and account details for the period required by financial regulations in eligible regions, typically several years. After that window, we anonymise or delete personal identifiers unless you close your account and request earlier deletion.

We share transaction details with bKash, Nagad and Rocket only to process your deposits and withdrawals. We do not sell your information to advertisers or pass it to unrelated companies. Payment processors operate under their own privacy policies.

Open any promotional email and click the unsubscribe link at the bottom, or log in and turn off marketing messages in your account preferences. Changes take effect immediately, though you will still receive transactional emails about deposits and withdrawals.

Yes. Contact support or use the account-closure option in your settings. We delete personal identifiers after the required retention period, though anonymised transaction summaries may remain for regulatory compliance in eligible regions where the platform operates.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.