Reference

Terms Conditions for Your zeetbin Account

These terms set out how your account works, what you can access through bKash, Nagad and Rocket deposits, and how we handle withdrawals, game eligibility and disputes. They apply when you open an account and each time you log in.

Account eligibilityDeposit & withdrawal rulesGame access termsDispute resolutionBangladesh regions
zeetbin Terms Conditions for Your zeetbin Account
TERMS QUESTIONS

Contact Us About These Terms

If you have questions about these terms, account eligibility, payment rules or dispute procedures, reach us through the channels below. Our team handles terms-related queries during business hours and aims to respond within one working day.

Email Support Send your terms question or account-eligibility concern to our support inbox. Include your registered mobile number so we can locate your account and respond with the relevant clause or process.
Live Chat Open the chat window in your account dashboard to ask about withdrawal terms, Deposit references or game-access rules. Our operators can walk you through the clause that applies to your situation.
Help Centre Browse our help articles for summaries of key terms, including bKash, Nagad and Rocket payment rules, withdrawal timelines, bonus conditions and account-closure procedures. Each article links to the full clause.
HOW WE OPERATE

Account Security and Data Handling Under These Terms

These terms commit us to secure account practices. We encrypt your login credentials and payment data, store transaction records for the period required by our financial partners, and restrict account access to devices you verify. You control your password and OTP; we never ask for them outside the login flow.

Identity Verification

Withdrawals trigger a verification step. We ask for a government ID photo and a selfie to confirm account ownership, then process your Nagad, bKash or Rocket payout within the timeline stated in the withdrawal clause.

Transaction Records

We keep deposit and withdrawal logs for six months to resolve disputes and meet payment-partner requirements. You can download your transaction history from the account page at any time during that window.

Session Security

Each login session expires after thirty minutes of inactivity. If you access your account from a new device, we send an OTP to your registered mobile number before granting entry, keeping your balance secure.

Account Closure

You may close your account by emailing support with your registered mobile number. We process the request within two working days, settle any outstanding balance to your nominated wallet, and delete your login credentials.

Frequently Asked Questions About Our Terms

We may suspend your account if our compliance check shows you registered from a restricted jurisdiction. Any deposited funds will be returned to your bKash, Nagad or Rocket wallet after identity verification.

No. Our terms allow one account per person. Multiple accounts linked to the same mobile number, payment wallet or identity document will be closed, and any winnings from duplicate accounts will be voided.

We review your ID photo and selfie within twenty-four hours on business days. Once approved, your Nagad, bKash or Rocket payout is released within the timeline stated in the withdrawal terms section.

Email support with your account number, the game round ID or transaction reference, and a brief description. We investigate within three business days and reply with our findings and any adjustment to your balance.

Yes. Bonus terms form part of these overall terms. Each promotion lists its wagering requirement, eligible games and expiry date; by claiming a bonus you accept those conditions alongside the main account terms.

We may update terms to reflect legal changes or new features. When we do, we post a notice on the home page and send an email to your registered address. Continued use after the update means you accept the revised terms.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.